Privacy policy

Last updated: April 24, 2026

ABOUT US
TailComfort (tailcomfort.com) an online pet accessories store serving customers in the United States.

Contact: support@tailcomfort.com

INFORMATION WE COLLECT
We collect the following information when you place an order or use our website:
- Name, email address, phone number
- Billing and shipping address
- Payment information (processed securely)
- IP address and browser information
- Order history and preferences

HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and support requests
- Improve our website and services
- Send promotional emails (you can unsubscribe anytime)

SHARING YOUR INFORMATION
We share your information only with:
- Our fulfillment partner to ship your orders
- Payment processors to complete your transactions
- Shopify (our e-commerce platform)
We never sell your personal information to third parties.

COOKIES
Our website uses cookies to improve your browsing experience and
analyze website traffic. You can disable cookies in your browser settings.

DATA SECURITY
We take reasonable measures to protect your personal information.
However, no internet transmission is 100% secure.

YOUR RIGHTS
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing emails

DATA RETENTION
We retain your information as long as necessary to fulfill orders
and comply with legal obligations.

INTERNATIONAL TRANSFERS
Your information may be transferred to and processed in countries
other than your own, in connection with order fulfillment and service operations.

CHILDREN'S PRIVACY
Our website is not intended for children under 13. We do not
knowingly collect information from children.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.

CONTACT US
For any privacy-related questions, please contact us:
Email: support@tailcomfort.com
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (EST)